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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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lloyd sikes

April 12, 2026

5  out of  5
rating by lloyd sikes
"UPDATE April 2026. I stopped by the office in Crozet 2 days ago about a car i had just sold. The business part was easy, the personal convo with Alison was exceptional. I left feeling even more confident about this particular StateFarm office.. I also said hello to some of the other office members. Great! PREVIOUS review- Alison Carr is my go-to person at State Farm (Lauren Morris Agency) in Crozet VA. I have been with State Farm for many many years and when my previous agent retired 6 years ago I temporarily went with a TV-online insurance company to save a few dollars. But their rates went up each year and the savings vanished, plus customer service was non-existent. I ended up changing to Alison Carr at State Farm in Crozet, and wow, what a night-and-day difference. I have several policies and need to change something every few months. A quick email or phone call to Alison and things happen accurately, quickly, and painlessly. I occasionally check around for prices and one policy might be cheaper and one more expensive, but the bottom line does not justify going anywhere else. Alison is personable, professional, efficient, knowledgeable, and she is right here locally when I need her help. She checks all the boxes. 100% recommendation."
We responded:
"Thank you Lloyd for taking the time to review of our office. We appreciate your loyalty and look forward to working with you for many years to come. Happy Alison has met your needs. We are here to help!"
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Amy Willoughby

March 26, 2026

5  out of  5
rating by Amy Willoughby
"Parker is amazing. I needed some help keeping on top of things and he went above and beyond to ease my situation. Parker lives up to the slogan "like a good neighbor". I definitely feel like he cared about my concerns and treated me like a neighbor, not just a number. I am sticking with this insurance company for good. Not only am I saving about 30% a month (and with a lower deductible) the coverage is great I can't recommend Parker enough."
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chastity viar

March 23, 2026

5  out of  5
rating by chastity viar
"I have been working with Alison for years for all of my insurance needs. She is very knowledgeable, helpful & a pleasure to work with! I would recommend anyone to reach out to her!"
We responded:
"Thank you for sharing a great relationship built over the years! We appreciate you Chastity!"
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George Shirey

March 17, 2026

5  out of  5
rating by George Shirey
"I have multiple policies with Lauren Morris State Farm including personal and business. The customer service is beyond measure - special shout out to Judy. I would highly recommend State Farm Crozet to anyone looking for a great insurance agent."
We responded:
"Thank you George! We appreciate you and your family! We are happy we are your choice for all your insurance needs!! Looking forward to many more years!"
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William Borst

March 13, 2026

5  out of  5
rating by William Borst
"Steve with State Farm auto insurance of Virginia was extremely helpful and very professional. We had just made the move to Virginia and we’re very pleased with how easy getting insurance through him was for us!"
We responded:
"Welcome to Virginia William! Happy we were able to make the transition an easy process for you!! Looking forward to working with you"
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McKenzie Black

March 12, 2026

5  out of  5
rating by McKenzie Black
"I've been a client of this state farm office since I was in highschool sending in my grades for lower car insurance and now I'm using them for my homeowners insurance!"
We responded:
"Love this McKenzie! Congratulations on your first home!!!! So proud of you and happy for you!!"
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Riley H

February 27, 2026

5  out of  5
rating by Riley H
"Steven is the best! Super honest and trustworthy! He will try and get you the best rate possible(: He really cares about his clients and is super easy to get ahold of!"
We responded:
"Thank you for review of our office Riley, we appreciate it! So good to hear you are receiving the service that you deserve. Looking forward to working with you."
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kamali42388

February 17, 2026

5  out of  5
rating by kamali42388
"So helpful! Always above and beyond!"
We responded:
"Happy to help!! Appreciate you!"
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Abe Chehouri

February 16, 2026

5  out of  5
rating by Abe Chehouri
"I had a great experience overall. Steven D. was super helpful, informative, insightful, and took the time to understand my insurance needs. I would recommend Steven and this agency for a wonderful experience. Thank you for everything."
We responded:
"Thank you Abe for the 5 star review!! Happy Steven was able to provide you with your own personal plan that fits your needs! Looking forward to providing you with exceptional service throughout the coming years! "
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Lindsay Smith

February 15, 2026

5  out of  5
rating by Lindsay Smith
"I just switched back to State Farm after being with progressive for the last 20 years. I started out with State Farm when I got my license and was forced to switch to my husbands insurance when we got married. State Farm is giving me the same auto coverage plus renters insurance for half the price progressive was charging me. Thanks for your help Parker!!!!"
We responded:
"Welcome back Lindsay!! Glad we were able to save you some money!Looking forward to working with you"
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Ashram Reservations Manager

February 12, 2026

5  out of  5
rating by Ashram Reservations Manager
"Alison helped me set up a home, auto and umbrella policy. She was very patient and knowledgeable. She answered my many questions, helped me to understand everything and has been available for follow up questions. I would highly recommend Crozet State Farm."
We responded:
"Thank you for sharing Ashram! Welcome to our office, we look forward to working with you for many years to come! Happy Alison was able to help set up your own personal plan that fits your needs."
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Rick Massuch

February 6, 2026

5  out of  5
rating by Rick Massuch
"Parker was extremely helpful in navigating my claim. Highly recommended."
We responded:
"Happy we were able to provide the help you needed Rick. Thank you, we appreciate you!"
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Lisa Spears

February 4, 2026

5  out of  5
rating by Lisa Spears
"I just switched to State Farm and Alison has been amazing! She is so friendly, very prompt in responding, so knowledgeable and helps you in every way possible to find the best policy for your needs. I really saved a lot on my vehicle insurance and by switching my homeowner's policy I learned it didn't have enough coverage previously. So thankful to work with Alison and State Farm."
We responded:
"Great to hear Lisa! Thank you so much for your thorough review. We appreciate your business and look forward to working with you for many years to come!!"
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Leon McCourt

January 30, 2026

5  out of  5
rating by Leon McCourt
"I worked with Allison Carr and she took good care of me and set me up with exactly what I needed! Would recommend 10/10"
We responded:
"Thank you for your review Leon! Glad you received what you needed and our office took great care of you. We appreciate your business!"
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Mohamed Mahmoud Dahi

January 21, 2026

5  out of  5
rating by Mohamed Mahmoud Dahi
"Excellent agent very helpful very humble and very kind"
We responded:
"Thank you Mohamed! We appreciate your business, and you leaving us a review! "
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Thomas Hern

January 12, 2026

5  out of  5
rating by Thomas Hern
"⚡️🌈🦄"
We responded:
"Thank you Thomas for your review of our office. We appreciate it!"
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India Buckner

December 19, 2025

5  out of  5
rating by India Buckner
"Excellent Customer Service"
We responded:
"Thank you for reviewing our office India. Glad we are meeting your customer service expectations! We appreciate you!"
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Cheryl Megginson

December 10, 2025

5  out of  5
rating by Cheryl Megginson
"The team was incredibly supportive. I appreciate everything they did for me. Steven Drumheller was knowledgeable, supportive, and patient while helping me re-enroll with State Farm. He provided a better price with more coverage than I had with my previous insurance company."
We responded:
"Cheryl so glad we could help and look forward to being here for you. Thank you"
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Heather

December 8, 2025

5  out of  5
rating by Heather
"Steven was awesome! Listened and got issues taken care of right away! Keep up the great work guys"
We responded:
"Thank you for taking the time to share your thoughts Heather! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Red Burruss

December 4, 2025

5  out of  5
rating by Red Burruss
"Excellent insurance agent . Allison understands and listen and work with you through every step. 💪🏽🙂"
We responded:
"Thank you Red! Happy our office was able to help!"
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Granville Walker

December 3, 2025

5  out of  5
rating by Granville Walker
"Alison is fantastic"
We responded:
"Thank you for your feedback Granville! It was nice to see you this morning! "
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Barbara Castro

December 2, 2025

5  out of  5
rating by Barbara Castro
"Parker Morris was very helpful and efficient throughout the process. His consultation made me switch to State Farm after five years of having my car insurance with a competitor. Not only that but I also have renters insurance now which brings pace of mind. Parker also was very flexible accommodating the times for calls on my busy schedule and overall I’m very happy all around."
We responded:
"So good to hear Barbara! Thank you for your feedback we appreciate it! Happy we were able to give you some peace of mind and a good price. Looking forward to working with you!"
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Jennifer Hicks

December 1, 2025

5  out of  5
rating by Jennifer Hicks
"Lauren and her team are amazing. I emailed Lauren over the Thanksgiving holiday regarding a purchase of a new vehicle and she responded promptly. Today, I called the office for something the dealership requested and Judy responded promptly. They are responsive and very professional."
We responded:
"Thank you Jennifer for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Melissa Sigley

November 18, 2025

5  out of  5
rating by Melissa Sigley
"In today's fast-paced world, it's rare to encounter someone who truly goes above and beyond for their customers, and does so with genuine warmth and professionalism. Every interaction I've had with Alison Carr has been not only informative and polite, but also thoughtful and attentive to my needs. Her dedication and positive attitude make every experience seamless and enjoyable. It's refreshing to work with someone who combines expertise with such a friendly, approachable demeanor."
We responded:
"Thank you Melissa for recognizing Alison's attentiveness to you and your needs. We look forward to continuing to provide you with great service! We appreciate you and your business!"
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Emma Coleman

November 11, 2025

5  out of  5
rating by Emma Coleman
"I worked with Alison Carr for an auto insurance coverage plan and I can’t say enough great things about her! I am in a unique situation and she was so compassionate when explaining everything to me and answered all my questions! All in under 24 hours and I am covered! She is so kind, I won’t dread calling back when I need to update the policy! I truly have never had an experience like this before when dealing with insurance! I cannot recommend her enough!!"
We responded:
"Thank you Emma! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "