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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gerónimo Morales

July 28, 2026

5  out of  5
rating by Gerónimo Morales
"Alison did good!"
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Jacob Dudley

July 23, 2026

5  out of  5
rating by Jacob Dudley
"So I’ve been working with Alison Carr at State Farm for a while now and she does great work and get you insurance that you can afford an affordable price"
We responded:
"Thank you for sharing Jacob!! We appreciate your feedback and your business!"
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Lesly Cruz

July 22, 2026

5  out of  5
rating by Lesly Cruz
"Parker Morris gave excellent attention, was super nice and explained everything very well."
We responded:
"Thank you for sharing Lesly! I'm glad you had a great experience working with Parker. If you ever have any questions or need anything in the future, we're always happy to help!"
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Louis Hubbard

July 18, 2026

1  out of  5
rating by Louis Hubbard
"After 5:00 to 6 years of my business with State farm and after I switched to go with a cheaper insurance company and after they called me back and said they could do it for cheaper I went back unfortunately. And now after 6 years of my business they dropped me as a client and they're trying to get me to go with a third party owned by State farm insurer for twice the rate. So not only did they drop me and tried to get me to go with another insurance company that's part of their company for twice the rate they have an open claim that's not letting me get insurance from anyone else. And when I called to discuss this problem they said Oh there's nothing we can do about it they wouldn't make a phone call for me nothing. In the open claim is a woman that I barely bumped I should post a pictures but they have them all anyway barely bumped on the bumper Of course my plate left a pollen print. And they already ruled that there is no property damage yet this woman who claims that she's hurt Of course me and my girlfriend we weren't hurt. Anyway so they're using this open claim against me to try and charge me double. Small town business you think they'd be friendly they don't give two craps about anybody All they want is your money. Yeah they've been super friendly as long as they can try to sell me something. Never again never again will I give some small business My business thinking that I'm doing the world a favor cuz they don't give a crap about anybody but themselves and making money and the agents oh yeah they're super nice on the phone but I'll tell you when your in need they're the first ones to turn their backs."
We responded:
"Thank you for taking time to share your experience. We're sorry to hear that you left feeling frustrated. We understand how upsetting insurance eligibility, underwriting decisions, and open claims can be. Our agency strives to provide helpful guidance and support to every customer, but some decisions regarding coverage and underwriting are made by the insurance company and may be outside our office's control. That said, we never want anyone to feel unheard. We appreciate your feedback. "
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Wanda

July 17, 2026

5  out of  5
rating by Wanda
"Parker was very helpful with a great personality"
We responded:
"Thank you for your kind words. I'm glad you had a great experience and appreciate you taking time to leave a review. We look forward to seeing you again!!"
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Chia Kawa

July 15, 2026

5  out of  5
rating by Chia Kawa
"I spoke with Parker Morris about changing the drivers on our policy, and he was incredibly informative and helpful. He gave me great advice and helped me realize I could save money on a recent towing expense. I truly appreciate the time he took to explain everything and make sure I understood my options. I’m very grateful for his excellent customer service. Thank you, Parker!"
We responded:
"Thank you so much for your thoughtful review! We're delighted to hear that Parker was able to provide clear, helpful guidance and help you find additional savings on your towing expense. Taking the time to explain your options and ensure you feel confident in your decisions is exactly the level of service we strive to provide. We truly appreciate your kind words and your trust in us, and we'll be sure to share your feedback with Parker. Thank you for choosing us!!!"
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Brenda Birckhead

July 8, 2026

5  out of  5
rating by Brenda Birckhead
"Parker was a great help with my claim"
We responded:
"We're so glad to hear Parker was able to help with your claim. We appreciate you taking the time to share your experience and thank you for choosing us!"
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Malik Wood

July 8, 2026

5  out of  5
rating by Malik Wood
"Mr. Steven Drumheller was GREAT. He was professional and very knowledgeable. I will definitely work with him again."
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Steven provided you with professional and knowledgeable service. We truly appreciate your trust and are glad to know you'd choose to work with him again. We look forward to helping you whenever you need us!"
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Kylie Palmer

July 7, 2026

5  out of  5
rating by Kylie Palmer
"I just switched my insurance to State Farm & Steven has been amazing, kind, and very helpful! I definitely recommend him if you or anybody is looking for insurance!"
We responded:
"Thank you so much for your thoughtful review and recommendation! We're delighted to hear that Steven made your transition to State Farm such a positive experience. Providing kind, knowledgeable, and helpful service is what we strive for, and we're grateful you took time to share your experience. We truly appreciate your trust and look forward to being here whenever you need us!"
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Evony Bumbry

July 7, 2026

5  out of  5
rating by Evony Bumbry
"Mrs. Alison WAS SO INCREDIBLE PREPARING AUTO QUOTE for me not only did she provide auto insurance but she also was able to get me rental and life insurance on me and my son for a LOW COST this woman is amazing very friendly , very outgoing and she'll even have you laughing during the entire phone call on a scale 1-10 SHES OFF THE GRID with excellent customer service and I will be recommending her to others #TeamStatefarmers wooohooo !"
We responded:
"Thank you so much for your kind words and for taking time to share your experience! We're thrilled to hear that Alison was able to help you with your auto, rental, and life insurance needs while finding affordable coverage for you and your son. Providing friendly, personalized service is what we strive for, and it's wonderful to know Alison made the process both easy and enjoyable. We truly appreciate your recommendation! Thank you for choosing us!!"
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Alice Knicely

June 5, 2026

5  out of  5
rating by Alice Knicely
"Parker Morris was very helpful as I navigated the unfamiliar issues of home owners insurance. For every question I had, he provided answers that displayed his thorough knowledge. I am confident that as an agent at State Farm, he will continue to be open to any inquiry that I have in the future."
We responded:
"Thank you for sharing Alice! We appreciate your feedback and look forward to working with you for many years to come!"
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David Stoner

May 24, 2026

5  out of  5
rating by David Stoner
"Great customer service and value!"
We responded:
"Thank you David! Looking forward to working with you for many years to come!!"
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Cameryn K

May 20, 2026

5  out of  5
rating by Cameryn K
"She’s amazing I love her and just so helpful and resourceful"
We responded:
"Thank you Cameryn!"
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jennifer serrano

May 19, 2026

5  out of  5
rating by jennifer serrano
"Alison is always so helpful and friendly every time I need State Farm. I appreciate all her help and look forward to continue to working with her."
We responded:
"Happy to hear Jennifer! We appreciate you!"
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Dan Banasik

May 1, 2026

5  out of  5
rating by Dan Banasik
"Wonderful service and great prices for insurance!

Would recommend this business to anyone looking for home and automobile insurance."
We responded:
"Thank you Dan! It was so nice meeting your family today. Happy that you have had a positive experience. Looking forward to working with you for many years to come!!"
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margaret dodd

April 30, 2026

5  out of  5
rating by margaret dodd
"Steven was who i spoke with when I called to check insurance for myself and son who has seizures to see if there are any rules for us to share a car. He explained everything the price for full coverage and comprehensive only. He was very patient with my questions.glad I called allstate. He had sense of humor also when I asked about JAKE ha"
We responded:
"Thank you for sharing your experience with our State Farm office Margaret! We look forward to working with you! "
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Seama

April 24, 2026

5  out of  5
rating by Seama
"Alison has been beyond accommodating regarding every question I have had regarding my insurance. Her guidance made a complex process easy to navigate and I appreciate her for being so patient with me while still being courteous and professional."
We responded:
"Thank you Seama! Glad Alison was able to make the process easier for you. "
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Norma Tindle

April 24, 2026

5  out of  5
rating by Norma Tindle
"I took a friend to purchase rental insurance..Met with agent Steven Drumheller who quickly answered all the questions and a policy was purchased. The next day I realized I needed to update coverage for my property so I called Steven … in a matter of minutes we had created a policy to fit my needs. Since I had auto insurance with State Farm I bundled and got an even better price than what I was paying with another company! So glad I made the call!!"
We responded:
"Thank you for sharing your experience with our office Norma! Happy Steven was able to take care you and your friend! Appreciate you referring your friend to our office! We will take good care of them!"
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Amy Thomas

April 23, 2026

5  out of  5
rating by Amy Thomas
"Awesome people and great service!"
We responded:
"Thank you Amy!! We appreciate you!"
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lloyd sikes

April 12, 2026

5  out of  5
rating by lloyd sikes
"UPDATE April 2026. I stopped by the office in Crozet 2 days ago about a car i had just sold. The business part was easy, the personal convo with Alison was exceptional. I left feeling even more confident about this particular StateFarm office.. I also said hello to some of the other office members. Great!
PREVIOUS review- Alison Carr is my go-to person at State Farm (Lauren Morris Agency) in Crozet VA. I have been with State Farm for many many years and when my previous agent retired 6 years ago I temporarily went with a TV-online insurance company to save a few dollars. But their rates went up each year and the savings vanished, plus customer service was non-existent. I ended up changing to Alison Carr at State Farm in Crozet, and wow, what a night-and-day difference. I have several policies and need to change something every few months. A quick email or phone call to Alison and things happen accurately, quickly, and painlessly. I occasionally check around for prices and one policy might be cheaper and one more expensive, but the bottom line does not justify going anywhere else. Alison is personable, professional, efficient, knowledgeable, and she is right here locally when I need her help. She checks all the boxes. 100% recommendation."
We responded:
"Thank you Lloyd for taking the time to review of our office. We appreciate your loyalty and look forward to working with you for many years to come. Happy Alison has met your needs. We are here to help!"
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Amy Willoughby

March 26, 2026

5  out of  5
rating by Amy Willoughby
"Parker is amazing. I needed some help keeping on top of things and he went above and beyond to ease my situation. Parker lives up to the slogan "like a good neighbor". I definitely feel like he cared about my concerns and treated me like a neighbor, not just a number. I am sticking with this insurance company for good. Not only am I saving about 30% a month (and with a lower deductible) the coverage is great I can't recommend Parker enough."
We responded:
"Thank you for sharing your experience with our office Amy! Glad Parker provided you with personalized service and care!"
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chastity viar

March 23, 2026

5  out of  5
rating by chastity viar
"I have been working with Alison for years for all of my insurance needs. She is very knowledgeable, helpful & a pleasure to work with! I would recommend anyone to reach out to her!"
We responded:
"Thank you for sharing a great relationship built over the years! We appreciate you Chastity!"
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George Shirey

March 17, 2026

5  out of  5
rating by George Shirey
"I have multiple policies with Lauren Morris State Farm including personal and business. The customer service is beyond measure - special shout out to Judy. I would highly recommend State Farm Crozet to anyone looking for a great insurance agent."
We responded:
"Thank you George! We appreciate you and your family! We are happy we are your choice for all your insurance needs!! Looking forward to many more years!"
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William Borst

March 13, 2026

5  out of  5
rating by William Borst
"Steve with State Farm auto insurance of Virginia was extremely helpful and very professional. We had just made the move to Virginia and we’re very pleased with how easy getting insurance through him was for us!"
We responded:
"Welcome to Virginia William! Happy we were able to make the transition an easy process for you!! Looking forward to working with you"
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McKenzie Black

March 12, 2026

5  out of  5
rating by McKenzie Black
"I've been a client of this state farm office since I was in highschool sending in my grades for lower car insurance and now I'm using them for my homeowners insurance!"
We responded:
"Love this McKenzie! Congratulations on your first home!!!! So proud of you and happy for you!!"