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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Cheryl Megginson

May 6, 2023

5  out of  5 rating by Cheryl Megginson
"The team was so very supportive. I appreciate all they have done for me."

Hilary Weber

April 25, 2023

5  out of  5 rating by Hilary Weber
"I'm so glad I switched to Lauren Morris- State Farm. They have not only been helpful and informative but very patient with me in every way. Especially Alison Carr."

Gabrielle Johnson

March 31, 2023

5  out of  5 rating by Gabrielle Johnson
"I am new to the area and I have been working with Alison on several new policies for a rental insurnace, my homeowner's insurance policy, car insurance, and an umbrella policy. My experience so far has been nothing less than 5 stars! I have been a State Farm customer for a long time, and I have never had such a pleasant experience or worked with someone who has gone above and beyond to help answer all of my questions (and I'll admit, I have had a ton!). Alison has been so patient and informative with helping me find the best policies and adjusting areas after pondering on categories overnight. She has been a joy to work with and I am so glad I have moved to their office."

David Rose

March 26, 2023

5  out of  5 rating by David Rose
"I would like to say thanks for the great service that Allison-Carr has done for me."
Profile photo of Laurie Baerga

Laurie Baerga

March 12, 2023

5  out of  5 rating by Laurie Baerga
"Everyone is friendly and very accommodating as well as respectful of various circumstances. They are extremely personable in all situations from what I have seen over the years of being their client. With my latest experience in life crisis, it is my belief that they have gone above and beyond, not only as a company, but even on an individual basis, with my personal agent, Allison Carr. My brother, who was also my best friend, passed away last month. This has been a death that I have not been able to come to terms with as of yet. I have shared this with my agent and below I will share pictures as to what she and the company she works with have gone and done for me. It has restored my faith in companies, such as this one, that they seek not only their own interest, but that of whom they serve! Thank you, State Farm❤️"

clif l Menter

February 28, 2023

5  out of  5 rating by clif l Menter
"We moved to Crozet,Va. over a year ago and found Lauren W Morris , State Farm Agency. I can't say enough about how helpful and friendly Lauren and her staff are. Lauren helped us with our auto insurance for both of our vehicles and we ended up saving over 50% a year. We recently had a windshield that had damage and Lauren directed us to a repair auto glass business, the repair was done and at no charge to us, State Farm Auto took care of it. If you are in need of insurance I would highly recommend them. Clif Menter"

Tim Trefz

February 8, 2023

5  out of  5 rating by Tim Trefz
"Excellent service always!"

Staci Morris

January 6, 2023

5  out of  5 rating by Staci Morris
"All of the staff are so friendly and are always ready to help!"

Stephen Lees

December 7, 2022

5  out of  5 rating by Stephen Lees
"Works with you to make sure you get the discounts you qualify for."

Kelly Byram

November 18, 2022

5  out of  5 rating by Kelly Byram
"Judy was very helpful when called a windshield repair. Lauren’s team makes you feel like family."

Tiz Butterfield

November 17, 2022

5  out of  5 rating by Tiz Butterfield
"I signed up with Lauren Morris for State farm insurance many years ago. Insurance for my restaurant, my home and my mothers properties as well as all of our car insurance. Everybody in the Crozet office is exceptional, personable and trustworthy especially Judy Woods, who has helped me tremendously for the past 20+ years with emailing documents needed for my business and sending me information on policy's for tax purposes, updating policies etc. I would definitely recommend Lauren Morris and staff to handle any and all insurance policy you may need."

George Shirey

November 2, 2022

5  out of  5 rating by George Shirey
"I have my personal and two businesses insured with Lauren Morris State Farm. For over 10 years they have provided exceptional service going above and beyond at every time I have a need. Her team is amazing! Judy, in particular, has always taken care of getting me what I need, even when it is a last minute request. If you are looking for an insurance agency that treats you like family, look no further."

Craig Johnson

September 19, 2022

5  out of  5 rating by Craig Johnson
"Lauren and Judy are absolutely amazing to work with. Taking time to find an agent and solution for my son who moved to Maryland and sending over all pertinent information in a timely fashion relieved a lot of anxiety for our family. Would highly recommend this agency which has unparalleled customer service! Craig"

Bia Corrigan

September 4, 2022

5  out of  5 rating by Bia Corrigan
"I have been a customer at this office for more than 2 years now. Even after move a bit away, I would prefer to keep the same office because of the amazing customer service I received. Shout out to Alison!"

Melissa Collier

September 2, 2022

5  out of  5 rating by Melissa Collier
"Hands down the BEST insurance agency I've ever worked with!! Lauren Morris State Farm team is fantastic! Fast responses to emails and calls. Super quick turnaround for quotes. And they always look for ways to save me $ while matching me with the right level of coverage on all my policies. The customer service in this office sets a high bar. Everyone is super friendly and super knowledgable. Everyone on this team --- Channon, Judy, Alison - goes above and beyond!"


August 17, 2022

5  out of  5 rating by ingrid
"Alison Carr has been an absolute pleasure to work with! She is very thorough and knowledgeable. She was also very patient in answering all my questions. I highly recommend her for your insurance needs!"

Michael Weis

August 16, 2022

5  out of  5 rating by Michael Weis
"New customer, very pleased with the level of service throughout the process of discussing policy options, coverage & pricing. The agency staff were also very helpful as the policies were being written and finalized, communicating often. I'd recommend reaching out to Lauren Morris's team if you are interested in reviewing your insurance needs & policy costs!"

Shaun Barbour

August 5, 2022

5  out of  5 rating by Shaun Barbour
"Alison Carr Is amazing!!! I finally got on my own insurance this year and it was so easy with Alison walking me through everything."

Jake Hicks

July 11, 2022

5  out of  5 rating by Jake Hicks
"The individuals at the Lauren W Morris State Farm office in Crozet have been great to work with. It's been almost 10 years since I first reached out. They've helped provide coverage during times of renting, for our vehicles and our home purchase. Response time is always fast and the entire team is very friendly."

Angela Mathers

June 8, 2022

5  out of  5 rating by Angela Mathers
"This team is extremely knowledgeable, patient, and helpful. I worked with Pam the other day and she helped me immensely and went above and beyond. I have had zero complaints since my start here and I highly recommend this team."

Rick Johnson

May 24, 2022

5  out of  5 rating by Rick Johnson
"Allison Carr,Rocks!thank you for the awesome job of handling (all)of my insurance needs.a really nice gal.very down to earth type person.very helpful.cant thank you enough for all you do!"

Ebony Boone

May 19, 2022

5  out of  5 rating by Ebony Boone
"Alison Carr is my insurance agent from the Lauren Morris agency and she is awesome! Her professionalism is through the roof. I will gladly recommend her to anyone looking insurance."

Audrey Schreck

May 12, 2022

5  out of  5 rating by Audrey Schreck
"Lauren Morris State Farm Agency is the BEST!! All the agents are very knowledgable and helpful. They are friendly and great to work with. Lauren is always available to assist with any issues and takes care of her clients."

Gordana Gorta

May 12, 2022

5  out of  5 rating by Gordana Gorta
"Pam is incredible - she was one welcoming me as new customer. I know for sure that i have choose State Farm insurance because of her. She help me in many ways from quotes to solving a complicated "situation" She was on the case and she made SURE that the job got done! I am SO grateful for her help and her years of experience navigating the State Farm system."

Bill Veder

April 18, 2022

5  out of  5 rating by Bill Veder
"Great service! Friendly, professional, prompt, and helpful."