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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lena Sanchez

Lena Sanchez

November 8, 2024

5  out of  5
rating by Lena Sanchez
"Peter was amazing"
We responded:
"Lena thank you! Appreciate you recognizing Parker! Happy he made your experience amazing!! "
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Chris Harris

October 29, 2024

5  out of  5
rating by Chris Harris
"If you are looking for a great agent and team call or visit the Lauren Morris agency. All star customer service, accommodating, quick response, and a joy to work with. Judy, Lauren, and the entire team has been incredible to work with! Give them a call today."
We responded:
"Thank you Chris! Comments like yours make it all worthwhile. I appreciate you recognizing my team and their dedication to taking care of our customers. Looking forward to working with you for many years to come!"
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Asad Arbab

October 27, 2024

5  out of  5
rating by Asad Arbab
"Parker is very nice and cool person in his position, He listened and explained all about my policy, He educate me on most of the stuff which I was unaware of, He also helped me best options and I am very happy dealing with him perhaps He is the only reason for me to stay with State Farm, wish him all the best."
We responded:
"Thank you Arbab! So glad Parker was able to listen and help with your needs! We appreciate your business. "
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Ronald D Wiley Jr

September 30, 2024

5  out of  5
rating by Ronald D Wiley Jr
"Alison Carr in Lauren Morris' State Farm agency has always been very responsive whenever we requested quotes on coverage even though we hadn't previously gotten any insurance through their agency for various reasons. This month, though, Alison got property coverage approved for us when we really needed it. They've earned all our insurance business and we will be switching to State Farm with them as our other policies come up for renewal this year. Their agency also always has been terrific helping our son with his insurance needs. He referred us to them and we're really glad he did!"
We responded:
"Welcome to our office!! So happy it worked out and we were able to help! Looking forward to protecting you and your family. "
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Prem Bahadur Chhetri

September 23, 2024

5  out of  5
rating by Prem Bahadur Chhetri
"She is the best. She helped me even when she was off. Show helpful, quick and excellent in her work. Please choose her for easy and smooth work. I don’t have words to say she is just awesome 10/10."
We responded:
"Thank you Prem for recognizing Alison and her dedication! Looking forward to working with you!"
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Walter Hughes

September 20, 2024

5  out of  5
rating by Walter Hughes
"Hurray Alison carry agent for state farm just a note Alison been working with me and my girlfriend over many years she's also helped in every way she can she knows her job well and helped me get discounts I thank her very much for all her help over the years just saying thank you Mr hughes."
We responded:
"Thank you Mr Hughes for taking time to recognize Alison and her commitment to helping in any way she can. We appreciate you!"
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Chrissy Massie

September 10, 2024

5  out of  5
rating by Chrissy Massie
"So grateful for our agent Lauren M.! She is excellent at all aspects of customer service, from her timely responses to making sure we have the right coverage for our needs. So grateful we are a team."
We responded:
"Chrissy thank you for sharing your experience with our office! We appreciate you!! Love being part of your team!"
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Dexter Feag

September 9, 2024

5  out of  5
rating by Dexter Feag
"Steven is a great guy got me hooked up and was so nice and helpful thank you"
We responded:
"Thank you Dexter! Glad you had a great experience working with Steven!!"
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Trevor Henry

August 28, 2024

5  out of  5
rating by Trevor Henry
"I've been working with Alison Carr/Lauren Morris for over a year now. They are helpful in all aspects of insurance with a very local touch. I switched from USAA due to significantly better rates across the board. Highly recommend giving them a chance!"
We responded:
"Thank you Trevor! We appreciate the opportunity to protect you and your family!!"
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carmen sanchez

August 28, 2024

5  out of  5
rating by carmen sanchez
"Alison Carr is our agent at Lauren Morris State Farm! Very professional and knowledgeable, all the staff is very polite.."
We responded:
"Thank you for the nice review Carmen! We appreciate you!"
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MG

August 24, 2024

5  out of  5
rating by MG
"Alison Carr is our representative at the Lauren Morris Agency, and she exemplifies customer service in every way: responsive, knowledgeable, respectful, professional, community-oriented, and delightful."
We responded:
"Thank you for leaving such a kind review for Alison! We appreciate your business!"
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nicolas Delgado

August 22, 2024

5  out of  5
rating by nicolas Delgado
"My fiancé and I were contacted by Steven Drumheller about starting a life insurance plan. He was extremely personable and made the whole process so smooth and easy ."
We responded:
"Nicolas, thank you for this five star review on such an important matter! We are happy to have you, and Steven here. "
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Steven J

August 1, 2024

5  out of  5
rating by Steven J
"Steve D has been a great deal of help and assistance with my policies and has made everything with my interactions with him feel seamless."
We responded:
"Thank you Steven! Happy Steven was able to help with your policies and make it easy for you."
Profile photo of Dana Strickler

Dana Strickler

July 31, 2024

5  out of  5
rating by Dana Strickler
"Moving is always hard, but Lauren Morris and her staff made taking care of my insurance issues a breeze. Lauren and her staff have always had my best interests first and foremost. She always explains insurances so you understand it completely. If you’re looking for an insurance agent who care about you and takes care of you, go visit her agency on Crozet Avenue."
We responded:
"Dana we are going to miss you in Crozet! We wish you all the happiness and success! We appreciate you!"
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Robin Hester

July 31, 2024

5  out of  5
rating by Robin Hester
"No matter what my family needs - Lauren's office is there. Homeowners, Auto, and even Life Insurance. She is my "good neighbor'. When my mother passed away, her office and State Farm was so easy to work with. During a time of need and sorrow - Lauren delivered the promise - yes State Farm was there. Lauren was there. I would give her office an A+ recommendation."
We responded:
"Thinking of your family often Robin. So blessed to work for State Farm, and have the ability to help families like yours in our community during the hardest times. Your mom was such a wonderful woman that I enjoyed visiting with. Your entire family are special people. So happy I was able to see many I knew and meet some new faces. Thank you for trusting in me and my office and allowing us the opportunity to be part of your family"
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Mary Thacker

July 31, 2024

5  out of  5
rating by Mary Thacker
"I've had insurance for quite some time, never had to claim, but I've always had friendly and courteous service. Thank you!"
We responded:
"We appreciate you Mary!! Thank you"
Profile photo of Irene Roberts

Irene Roberts

July 7, 2024

5  out of  5
rating by Irene Roberts
"I'm extremely happy with State Farm. My agent, Steven Drumheller, is considerate, communicative, always available and highly professional. It's great to work with an insurance agency that provides such personalized service. Highly recommend."
We responded:
"Thank you for sharing Irene! We appreciate you!"
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Debby Metz

June 25, 2024

5  out of  5
rating by Debby Metz
"I received my on-line quote from Steven Drumheller. He spent a lot of time explaining how I could bundle and save on my policy. I was very impressed and highly recommend him for your insurance needs!"
We responded:
"Thank you for sharing Debby! Happy Steven was able to help you with your insurance needs!"
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natalie rose

June 21, 2024

5  out of  5
rating by natalie rose
"Steven was so helpful and kind! His communication is great!"
We responded:
"Good to hear Natalie. Thank you for sharing!! We appreciate you!"
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Robert Mulder

June 14, 2024

5  out of  5
rating by Robert Mulder
"The people at the Crozet office are the best, most efficient and friendliest folk that you can ever expect to meet. We have been their customers for over a decade."
We responded:
"Thank you Robert! It has been a pleasure to serve your family!! "
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Courtney Johnson

April 26, 2024

5  out of  5
rating by Courtney Johnson
"Steven Drumheller was my agent. He was kind and helpful. Really helped explain policies to me and got me everything I needed. Amazing customer service and I’m happy to be apart of State Farm."
We responded:
"Welcome to our office Courtney!! Happy Steven was able to take care of your needs! Looking forward to working with you!"
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Tammy Mawyer

April 19, 2024

5  out of  5
rating by Tammy Mawyer
"Best customer service around !"
We responded:
"You're the best, thank you Tammy!! We have appreciated taking care of you and your assets for many years!"
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Terri McKnight

April 8, 2024

5  out of  5
rating by Terri McKnight
"Alison is incredibly knowledgeable, helpful, and friendly. Even when adding our teenagers to the auto policy, she made everything easy."
We responded:
"Thank you Terri! Happy Alison was able to help you get your teenagers covered and it was an easy process. "
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Golf dudes71 outdoors

April 2, 2024

5  out of  5
rating by Golf dudes71 outdoors
"I had a great experience with Steven he was awesome and very helpful with everything! Thank you state farm insurance!"
We responded:
"Thank you for your business! We appreciate you taking time to let us know how we are doing! "
Profile photo of Richard Witt

Richard Witt

March 31, 2024

5  out of  5
rating by Richard Witt
"Thanks so much for your help when I was by the side of the road! Everyone at State Farm in Crozet was there for me!"
We responded:
"Thank you Richard! Happy we were able to help you when you needed us! "