Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Erikka Goff

September 20, 2023

5  out of  5 rating by Erikka Goff
"I recently needed to make changes to my auto insurance policy, and Steven was very helpful over the phone. He sent me the necessary documents via email right away. I appreciate the office’s responsiveness whenever I have questions or need to make changes!"

Pat Donlevy

September 15, 2023

5  out of  5 rating by Pat Donlevy
"Harry Horner is so easy to talk to"

Jessi Giannini

September 5, 2023

5  out of  5 rating by Jessi Giannini
"Today I spoke with Steven, though I usually work with Alison. Since she was out of town, Steven helped me to update my account and was so kind. It’s so refreshing to be able to receive the same excellent and informative level of service regardless of whether someone is out of the office and even though it was the first time we spike. I’ve loved working with Alison over the past few years and would highly recommend both Steven and Alison for your insurance needs!"

Theresa Falotico

August 28, 2023

5  out of  5 rating by Theresa Falotico
"Happy customer! Lauren and her team have exceptional customer service, great communication, & have made me feel as though I am valued person, not just a customer. Best insurance agency around! Looking for a top notch insurance company, give Lauren Morris and her team a call. You won't be disappointed!"

T Zhao

August 24, 2023

5  out of  5 rating by T Zhao
"Steven was great to work with. He was kind and knowledgeable. Highly recommended."

Tiffany Anderson

August 21, 2023

5  out of  5 rating by Tiffany Anderson
"Alison Carr and Lauren Morris are the best. Alison has made every time I needed her so smooth. If you don’t have these ladies you’ll are missing out. Highly recommend"

Scott Lepto

August 11, 2023

5  out of  5 rating by Scott Lepto
"Lauren and Parker are awesome…I recommend them highly. They helped me so much!"

Kysha Carey

July 14, 2023

5  out of  5 rating by Kysha Carey
"Ask for Alison, she is a pleasure to work with. She is very prompt with responding. Always willing to help. She is a great access to this organization. keep up the good work ALISON!!!! YOU ROCK!"

Lauren Poole

July 11, 2023

5  out of  5 rating by Lauren Poole
"I was shopping for car insurance and got WAY more than I ever expected! Steven is a pleasure to work with and explains everything in great detail. I am beyond excited to have a NEW insurance company with so much more coverage for a great price. He made everything seemless! Thanks again for all of the extra effort in answering all of my questions!!"

karla rowzie

June 30, 2023

5  out of  5 rating by karla rowzie
"Enjoyed working with Steven, he was very knowledgeable, courteous and made the process of getting my insurance needs extremely easy, and the savings I received was amazing. Thank you so much for all your help."

kelly costello

June 29, 2023

5  out of  5 rating by kelly costello
"Always a prompt response from Alison. In addition to support with insurance questions, she is kind and professional!"

Dan Banasik

June 28, 2023

5  out of  5 rating by Dan Banasik
"Wonderful service and great prices for insurance! Would recommend this business to anyone looking for home and automobile insurance."

Johnny Herring

June 22, 2023

5  out of  5 rating by Johnny Herring
"Steven is amazing!, I was unsure of many things when it came out to buying insurance, but he made it super easy to understand, and even easier to make the right decisions not only for myself, but for my vehicle. I would have to say he has my business from here on out for my current vehicle and home to those that come in the future. Thank you again Steven for everything!"

Mary Scott

June 20, 2023

4  out of  5 rating by Mary Scott
"Steven D. was so helpful! He made it quick and enjoyable to buy car insurance! Thank you so much!"

Rachel Leach

June 5, 2023

5  out of  5 rating by Rachel Leach
"My experience was with Steven and he was absolutely a joy to work with! Super personable, and was able to handle my request super efficiently and quickly. He quoted me a great deal for renter's insurance, and I look forward to working with this team again. Thanks again, Steven!"

Cheryl Megginson

May 6, 2023

5  out of  5 rating by Cheryl Megginson
"The team was so very supportive. I appreciate all they have done for me."

Hilary Weber

April 25, 2023

5  out of  5 rating by Hilary Weber
"I'm so glad I switched to Lauren Morris- State Farm. They have not only been helpful and informative but very patient with me in every way. Especially Alison Carr."

Gabrielle Johnson

March 31, 2023

5  out of  5 rating by Gabrielle Johnson
"I am new to the area and I have been working with Alison on several new policies for a rental insurnace, my homeowner's insurance policy, car insurance, and an umbrella policy. My experience so far has been nothing less than 5 stars! I have been a State Farm customer for a long time, and I have never had such a pleasant experience or worked with someone who has gone above and beyond to help answer all of my questions (and I'll admit, I have had a ton!). Alison has been so patient and informative with helping me find the best policies and adjusting areas after pondering on categories overnight. She has been a joy to work with and I am so glad I have moved to their office."

David Rose

March 26, 2023

5  out of  5 rating by David Rose
"I would like to say thanks for the great service that Allison-Carr has done for me."
Profile photo of Laurie Baerga

Laurie Baerga

March 12, 2023

5  out of  5 rating by Laurie Baerga
"Everyone is friendly and very accommodating as well as respectful of various circumstances. They are extremely personable in all situations from what I have seen over the years of being their client. With my latest experience in life crisis, it is my belief that they have gone above and beyond, not only as a company, but even on an individual basis, with my personal agent, Allison Carr. My brother, who was also my best friend, passed away last month. This has been a death that I have not been able to come to terms with as of yet. I have shared this with my agent and below I will share pictures as to what she and the company she works with have gone and done for me. It has restored my faith in companies, such as this one, that they seek not only their own interest, but that of whom they serve! Thank you, State Farm❤️"

clif l Menter

February 28, 2023

5  out of  5 rating by clif l Menter
"We moved to Crozet,Va. over a year ago and found Lauren W Morris , State Farm Agency. I can't say enough about how helpful and friendly Lauren and her staff are. Lauren helped us with our auto insurance for both of our vehicles and we ended up saving over 50% a year. We recently had a windshield that had damage and Lauren directed us to a repair auto glass business, the repair was done and at no charge to us, State Farm Auto took care of it. If you are in need of insurance I would highly recommend them. Clif Menter"

Tim Trefz

February 8, 2023

5  out of  5 rating by Tim Trefz
"Excellent service always!"

Staci Morris

January 6, 2023

5  out of  5 rating by Staci Morris
"All of the staff are so friendly and are always ready to help!"

Stephen Lees

December 7, 2022

5  out of  5 rating by Stephen Lees
"Works with you to make sure you get the discounts you qualify for."

Kelly Byram

November 18, 2022

5  out of  5 rating by Kelly Byram
"Judy was very helpful when called a windshield repair. Lauren’s team makes you feel like family."