State Farm® Insurance Agent Lauren Morris
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jacquelin Daniel
January 16, 2025
"When I recently called Lauren's office to talk about possibly lowering my car insurance bill, I was very pleased to have Steven answer. He quickly came up with several ways to make that happen. He was extremely helpful and so pleasant to work with; great customer service."
Gloria Linton
January 11, 2025
"I recently contacted Lauren's office and spoke with Judy. She was able to get the answers to my questions and had the necessary paperwork for me to sign in a matter of a few hours. She was quick and efficient but most of all empathetic. The customer service was truly remarkable. Thank you Judy"
"Thank you Gloria for recognizing Judy's remarkable service!! So glad she was able to help quickly and provide you with the personal support you were needing. We appreciate you Gloria!"
Karen Bates
January 9, 2025
"I was looking to try to compare homeowner's insurance rates and auto insurance (bundled) with my present provider. State Farm seemed to be able to save me quite a bit, but when it came down to sealing the deal, the agent I was working with sent me an email that said, "seems like the only way to make your home eligible is that it would need to be torn down and re-built. This is required of your home due to the location and age of the home, and this certification helps the home to withstand heavier weather damage. " My home is located in Virginia Beach, and I have kept up on the upkeep of it. It was just appraised at $556,000. Needless to say I was not pleased with State Farm's response. Big waste of my time today. I would not recommend them based on my experience with them."
"Hi Karen, I am very sorry for the miscommunication. All policies submitted through State Farm have to go through underwriting. Due to the location of your home we were unable to write it without a IBHS form. It is disappointing to not gain your business and save you the money with the plan visioned. "
Kate G
December 10, 2024
"I recently relocated to VA from PA. I have only ever worked with 1 State Farm insurance agent in Philadelphia (for 25years) so I was so nervous to work with a new one. I 2as so very lucky getting in touch with Parker at this office! He's so patient, friendly, informative, helpful and willing to go the extra mile to make the transition a smooth, calm and completely awesome experience. He did everything he could to find us the best policy and even helped me get in touch with the DMV to obtain some clear information there. I highly recommend Parker and this office in general. Parker made me feel welcomed and calm about everything. Thank you so very much!"
"Thank you Kate for being a lifelong State Farm customer!! We appreciate you and look forward to being there for you for the next 25! Happy Parker was able to ease your mind and provide you the service you deserve."
Nora
December 6, 2024
"Really great at communication and responded quick to all emails with clear information"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
MARK BREITHAUPT
November 26, 2024
"I was debating whether to obtain insurance online or through a local representative. I'm very happy that I chose to go through a local rep. Steven Drumheller of Lauren Morris State Farm in Crozet, VA was not only very helpful, but very personable and I am confident that I will get great customer service moving forward."
"Yay! Happy you chose us, and Steven was able to help. Thank you for the opportunity to serve you. "
Abe Chehouri
November 21, 2024
"I had a great experience overall. Steven D. was super helpful, informative, insightful, and took the time to understand my insurance needs. I would recommend Steven and this agency for a wonderful experience. Thank you for everything."
"Thank you Abe for the 5 star review!! Happy Steven was able to provide you with your own personal plan that fits your needs! Looking forward to providing you with exceptional service throughout the coming years! "
Lena Sanchez
November 8, 2024
"Peter was amazing"
"Lena thank you! Appreciate you recognizing Parker! Happy he made your experience amazing!! "
Chris Harris
October 29, 2024
"If you are looking for a great agent and team call or visit the Lauren Morris agency. All star customer service, accommodating, quick response, and a joy to work with. Judy, Lauren, and the entire team has been incredible to work with! Give them a call today."
"Thank you Chris! Comments like yours make it all worthwhile. I appreciate you recognizing my team and their dedication to taking care of our customers. Looking forward to working with you for many years to come!"
Asad Arbab
October 27, 2024
"Parker is very nice and cool person in his position, He listened and explained all about my policy, He educate me on most of the stuff which I was unaware of, He also helped me best options and I am very happy dealing with him perhaps He is the only reason for me to stay with State Farm, wish him all the best."
"Thank you Arbab! So glad Parker was able to listen and help with your needs! We appreciate your business. "
Ronald D Wiley Jr
September 30, 2024
"Alison Carr in Lauren Morris' State Farm agency has always been very responsive whenever we requested quotes on coverage even though we hadn't previously gotten any insurance through their agency for various reasons. This month, though, Alison got property coverage approved for us when we really needed it. They've earned all our insurance business and we will be switching to State Farm with them as our other policies come up for renewal this year. Their agency also always has been terrific helping our son with his insurance needs. He referred us to them and we're really glad he did!"
"Welcome to our office!! So happy it worked out and we were able to help! Looking forward to protecting you and your family. "
Prem Bahadur Chhetri
September 23, 2024
"She is the best. She helped me even when she was off. Show helpful, quick and excellent in her work. Please choose her for easy and smooth work. I don’t have words to say she is just awesome 10/10."
"Thank you Prem for recognizing Alison and her dedication! Looking forward to working with you!"
Walter Hughes
September 20, 2024
"Hurray Alison carry agent for state farm just a note Alison been working with me and my girlfriend over many years she's also helped in every way she can she knows her job well and helped me get discounts I thank her very much for all her help over the years just saying thank you Mr hughes."
"Thank you Mr Hughes for taking time to recognize Alison and her commitment to helping in any way she can. We appreciate you!"
Chrissy Massie
September 10, 2024
"So grateful for our agent Lauren M.! She is excellent at all aspects of customer service, from her timely responses to making sure we have the right coverage for our needs. So grateful we are a team."
"Chrissy thank you for sharing your experience with our office! We appreciate you!! Love being part of your team!"
Dexter Feag
September 9, 2024
"Steven is a great guy got me hooked up and was so nice and helpful thank you"
"Thank you Dexter! Glad you had a great experience working with Steven!!"
Trevor Henry
August 28, 2024
"I've been working with Alison Carr/Lauren Morris for over a year now. They are helpful in all aspects of insurance with a very local touch. I switched from USAA due to significantly better rates across the board. Highly recommend giving them a chance!"
"Thank you Trevor! We appreciate the opportunity to protect you and your family!!"
carmen sanchez
August 28, 2024
"Alison Carr is our agent at Lauren Morris State Farm! Very professional and knowledgeable, all the staff is very polite.."
"Thank you for the nice review Carmen! We appreciate you!"
MG
August 24, 2024
"Alison Carr is our representative at the Lauren Morris Agency, and she exemplifies customer service in every way: responsive, knowledgeable, respectful, professional, community-oriented, and delightful."
"Thank you for leaving such a kind review for Alison! We appreciate your business!"
nicolas Delgado
August 22, 2024
"My fiancé and I were contacted by Steven Drumheller about starting a life insurance plan. He was extremely personable and made the whole process so smooth and easy ."
"Nicolas, thank you for this five star review on such an important matter! We are happy to have you, and Steven here. "
Steven J
August 1, 2024
"Steve D has been a great deal of help and assistance with my policies and has made everything with my interactions with him feel seamless."
"Thank you Steven! Happy Steven was able to help with your policies and make it easy for you."
Dana Strickler
July 31, 2024
"Moving is always hard, but Lauren Morris and her staff made taking care of my insurance issues a breeze. Lauren and her staff have always had my best interests first and foremost. She always explains insurances so you understand it completely. If you’re looking for an insurance agent who care about you and takes care of you, go visit her agency on Crozet Avenue."
"Dana we are going to miss you in Crozet! We wish you all the happiness and success! We appreciate you!"
Robin Hester
July 31, 2024
"No matter what my family needs - Lauren's office is there. Homeowners, Auto, and even Life Insurance. She is my "good neighbor'. When my mother passed away, her office and State Farm was so easy to work with. During a time of need and sorrow - Lauren delivered the promise - yes State Farm was there. Lauren was there. I would give her office an A+ recommendation."
"Thinking of your family often Robin. So blessed to work for State Farm, and have the ability to help families like yours in our community during the hardest times. Your mom was such a wonderful woman that I enjoyed visiting with. Your entire family are special people. So happy I was able to see many I knew and meet some new faces. Thank you for trusting in me and my office and allowing us the opportunity to be part of your family"
Mary Thacker
July 31, 2024
"I've had insurance for quite some time, never had to claim, but I've always had friendly and courteous service. Thank you!"
"We appreciate you Mary!! Thank you"
Irene Roberts
July 7, 2024
"I'm extremely happy with State Farm. My agent, Steven Drumheller, is considerate, communicative, always available and highly professional. It's great to work with an insurance agency that provides such personalized service. Highly recommend."
"Thank you for sharing Irene! We appreciate you!"
Debby Metz
June 25, 2024
"I received my on-line quote from Steven Drumheller. He spent a lot of time explaining how I could bundle and save on my policy. I was very impressed and highly recommend him for your insurance needs!"
"Thank you for sharing Debby! Happy Steven was able to help you with your insurance needs!"